IVR Customer Premise Equipment (CPE)
CPE involves the actual purchase and installation of IVR hardware and software on your company premises.
Intramation can design, install and support a complete IVR package that is suitable for both analogue and digital phone lines, and tailored to your own individual company requirements.
Our team of IVR consultants will work with you to determine your exact IVR needs, develop and test aspects such as: call flow, application parameters, data and call routing, and security measures that are built in to encrypt data.
We will provide you with an IVR package that is specifically tailored for your company’s requirements and not overpriced due to applications that you may never require. Our IVR consultants will at the start of the project determine what features you need and, endeavour to design an IVR package that fits within your budget.
Once your IVR hosting solution goes live, you will be allocated an IVR hosting account manager, who will be your single point of contact regarding your specific IVR hosting solution.
