IVR Solutions

We can help to improve and modernise your existing call handling procedures or we can provide a complete ‘from scratch’ IVR solution that is tailor made to your own individual requirements. Select from one of our typical IVR Systems below to read more

AutoPay - Payment Collection IVR

Our IVR platform accepts calls either from your phone system or directly on a dedicated number. We greet the customer with voice prompts recorded specifically for you, and take the caller through a number of options. At the end of the call, any payments taken are automatically debited and a transaction record created.

AutoServe - Customer Service IVR

IVR systems can be used to automate a wide range of services and requests for information. By combining the input of a caller with tailor made scripts, IVR systems allow callers to call into a company or IVR hosting company using a touch-tone telephone, and then to interact with the system in real time.

Custom Built IVR Systems

We will provide you with an IVR package that is specifically tailored for your company’s requirements and not overpriced due to applications that you may never require. Our IVR consultants will at the start of the project determine what features you need and, endeavour to design an IVR package that fits within your budget.